Shipping & Returns Policy

Refunds
The Secret Skincare does not offer refunds due to the customised nature of the product. Please choose carefully. 

Payment
Secure payment is taken by The Secret Skincare Pty Ltd who contract all production to local Pharmacy 777 Subiaco on the patients behalf for compounding with a 24 hour delay in processing payment pending approval by registered Doctors and Pharmacy. The Secret product includes a $20 ex gst payment for a registered Doctors review fee. 

Shipping
Allow up to 7 business days for compounding and a further 7 business days for domestic shipping, 14 business days for International patients. 

There may be extra costs included at customs for International patients depending on the individualised country's rules and regulations. 

Please read all medical instructions and labels carefully prior to use. 

When purchasing The Secret product you agree to the above terms and conditions.